Simply choose your product, upload your pet’s photo, and add any custom details such as name or date. Once your order is placed, our team begins crafting your piece with care.

A clear, well-lit photo where your pet’s face is fully visible works best. Don’t worry — it doesn’t have to be professional! Just choose a photo you love.

Absolutely. We ship worldwide! Shipping fees and times are calculated at checkout based on your location.

Absolutely! Our custom pet jewelry makes a heartfelt gift for pet owners, memorials, birthdays, anniversaries, or any special occasion. Gift packaging options are available at checkout.

We’re so sorry if that happens! Please contact us within7 daysof delivery with photos, and we’ll make it right with a replacement or refund.